Want to Resolve Conflicts? Stop Blaming Others (2024)

Want to Resolve Conflicts? Stop BlamingOthers (1)

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Most of us want to be right—that’s why we are so bad at solving conflicts.

Blaming is an easy way out—we make someone else responsible rather than owning our part. That’s why simple issues escalate into bigger problems both in our personal or professional lives. We want to win the argument at any cost.

Playing the blame game fuels more tensions. Being right becomes more important than solving the issue at hand.

The best way to solve conflict is to confront it fairly. That’s the principle behind the 50-50 rule—focus on finding a solution, not on being right.

Everyone Is Equally Accountable

“It’s always easy to blame others. You can spend your entire life blaming the world, but your success and failures are entirely your own responsibility.” — Paulo Coelho

Couples with poor conflict-resolution skills typically engage in fight, flight, or freeze behaviors. Those who’ve learned to overcome tensions last the longest. That’s why I stick to the 50 percent-50 percent rule—when something goes wrong, each side is equally responsible.

I came up with this rule many years ago. I started putting it into practice with my wife—maybe that’s why we’ve been together for over 20 years. It’s not perfect, but it works most of the time.

I usually share the 50-50 rule when coaching teams—it’s a simple and effective way to address conflict in the workplace. However, it takes time and practice. Most people resist it initially—no one wants to be "partially guilty" in advance.

Indeed, this approach suggests that you remove the other part of 50 percent of the responsibility and put it on your shoulders. It feels counterintuitive, right? However, the point is not to make one more or less guilty—the goal is to approach conflict as equals. When no one is either right or wrong, it’s easier to focus on the solution.

Creating an even field moves people from blame to introspection—everyone focuses on finding a solution, not on finger-pointing.

The effectiveness of the 50-50 rule is that it makes both parties equally accountable. Each side shares responsibility for:

  • Having caused the problem
  • Finding the best way to solve it
  • Benefitting from the solution

The 50-50 rule not only removes the blame, but it also shifts our mindset.

1. From being “right or wrong” to integrating both perspectives

Most people approach conflict as a battle—being right equals winning. The problem is, no one wants to be proven wrong. Shift the conversation from right-or-wrong to integrating opposite perspectives.

2. From taking sides to being fair

When you must choose between two choices, you usually end solving the wrong problem. Un-ask the question instead. Taking sides will only make one person extremely happy and the other one very upset—it will fuel more tensions. The 50-50 rule brings fairness by eliminating the sides.

3. From being defensive to empathizing

Tensions turn people against each other—they see the other party as the enemy. Removing emotions is critical to driving a resolution. When there’s no right or wrong, people put their energy on understanding each other’s needs and perspectives.

4. From blaming the other to collaborating

Blaming is an easy way out. It’s easier to point fingers than to realize that we all can improve our behavior. Acknowledging that everyone is equally accountable shifts the focus from blaming to collaborating.

5. From winning an argument to solving the problem

The benefit of collaboration is to approach conflict with a problem-solving mentality. Winning is not about defeating the other side but finding a solution that will benefit everyone.

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How to Implement the 50-50 Rule

Taking ownership of our actions, rather than blaming others, dramatically improves our performance. That’s the key benefit of the 50-50 rule.

Researchers at Stanford and the University of Michigan found that companies that attributed their problems to their actions instead of external factors perform much better.

Here are some tips to get you started.

1. Own your part: Next time you have a conflict, rather than blame the other party, reflect on what you can improve. Ask yourself: What can I do better? How are my behavior or attitudes—intentionally or not—adding fuel to the fire? What can I change on my end?

2. Remind others of the 50-50 rule: The upside of owning your part is that people must be accountable for theirs too—the 50-50 rule is a two-way street. For things to work, both sides must be aware and play under the same principle.

3. Look at what’s right on each side: Building on what’s already working gets quicker results than focusing on what’s wrong. By removing the blame, you can focus on what each side is right about and try to connect both with a “Yes, and…” approach.

4. Promote healthy dialogue: Arguments take us nowhere—we try to defeat others, rather than to understand what’s going on. Ask questions, invite people to reflect, and have a productive conversation. Understanding requires time and effort, but it’s more effective than quick fixes.

5. Encourage empathy: Focus on understanding the other person, instead of trying to assume that you know her/him. Most tensions are not about an issue intrinsically but emotional entanglement. People get upset because they don’t feel understood—effective conflict resolution requires walking in the other person’s shoes. Be patient and listen.

6. Remove yourself from the equation: If you are the decision-maker (a manager, parent, etc.), don’t try to be the hero. It’s tempting to be the smartest guy in the room who comes up with a wise solution. Let those affected find the solutions—it drives more buy-in. Unless it’s a life-threatening situation, don’t feel forced to decide on behalf of others.

7. Suggest a time-out: Silence is the think-tank of the soul, as I explained here. Distancing ourselves from our problems allows the solution to show up uninvited. When conflict gets too personal, it’s almost impossible to see things through with clarity. Let things simmer down.

The 50-50 rule removes blaming and focuses on finding fair solutions instead. Give it a try, and let me know how it works.

Want to Resolve Conflicts? Stop Blaming Others (2024)

FAQs

How to resolve conflict without blame? ›

Focus on the present.

If you're holding on to grudges based on past conflicts, your ability to see the reality of the current situation will be impaired. Rather than looking to the past and assigning blame, focus on what you can do in the here-and-now to solve the problem.

How do you stop blaming others for your problems? ›

How to Stop Playing the Blame Game
  • Recognize when you're blaming your circ*mstances or other people. Notice if you use words like “never” and “always” when talking to others. ...
  • Recognize that you and every person in your life are equals. ...
  • Own your own story. ...
  • Pause before responding. ...
  • Apologize.
Apr 18, 2021

How do you handle conflict example answer? ›

Here's how you can answer this job interview question, "When handling conflicts between team members, I always focus on finding solutions rather than dwelling on the problem. I am proactive in finding ways to resolve the conflict and encourage team members to work together towards a solution.

Why it is important to focus on resolving the issue rather than blaming others? ›

Blaming provides an early and artificial solution to a complex problem. It provides a simplistic view of a complex reality: I know what the problem is, and you're it. Blame thus makes inquiry difficult and reduces the chances of getting to the real root of a problem. Blame also generates fear and destroys trust.

How to argue without blaming? ›

“Here's how I feel…about a specific situation and here's what I need…” (positive need, not what you don't need) Start with “I” instead of “You.” I statements are less critical and don't make the listener as defensive as “you” statements. Describe what is happening. Don't judge or blame.

What are 3 positive ways to resolve conflict? ›

Tips for Managing Conflict
  • Accept conflict. Remember that conflict is natural and happens in every ongoing relationship. ...
  • Be a calming agent. ...
  • Listen actively. ...
  • Analyze the conflict. ...
  • Model neutral language. ...
  • Separate the person from the problem. ...
  • Work together. ...
  • Agree to disagree.

What is the root cause of blaming others? ›

Like other adult habits, the blaming tendency traces back to early childhood development. Most people blame others because they never developed self-soothing skills to deal with powerful feelings, especially shame. Some learned the strategy after observing parents who modeled it.

What is a person called who blames others for everything? ›

To protect themselves from feelings of inferiority and shame, narcissists must always deny their shortcomings, cruelties, and mistakes. Often, they will do so by projecting their own faults on to others.

How do you avoid criticizing and blaming people? ›

Think before you speak.

Sometimes, it's best to let small indiscretions go. Try taking a few deep breaths and leaving the room instead of criticizing. It's best not to criticize someone's personality. People have very little control over personality quirks.

What are 2 ways to respond to conflict? ›

6 Ways to Respond to Conflict
  • Respond, don't react. If your partner, colleague, or friend is doing something that bothers you, take 5 minutes to think about it. ...
  • Connecting before correcting. ...
  • Identifying underlying needs. ...
  • Level of accountability. ...
  • Johari's Window & Curious vs Right. ...
  • Discounting.
Feb 1, 2021

How do I answer "Tell me about a conflict"? ›

Outline the details of the conflict to the interviewer, such as who it involved or what caused it. Support your answer with context to help them better understand the situation, such as your relationship with the people involved.

How to deal with people who blame others? ›

Set boundaries, making it clear that unjust accusations are not acceptable. Encourage mutual accountability and problem-solving. Seek to understand their perspective while asserting your own. If the blaming persists, consider involving a mediator or seeking professional advice.

What should we do before blaming others? ›

Self-reflection: Reflect on your own actions and behavior in the situation. Consider whether there was anything you could have done differently to prevent or mitigate the issue. This self-assessment can help provide a balanced perspective before placing blame solely on others.

Why we should stop blaming? ›

If you're always looking for someone else to blame, you're not taking the time to reflect on your actions and learn from them. This can prevent you from growing and improving as a person. Blaming others is not a solution. Blaming others might make you feel better in the short term, but it doesn't solve the problem.

What are the 5 ways of resolving conflict? ›

Five Conflict Resolution Strategies
  • Raise the Issue Early. Keeping quiet only lets resentment fester. ...
  • Manage Your Emotions. Choose your timing when you talk to someone about the conflict. ...
  • Show Empathy. ...
  • Practice Active Listening. ...
  • Acknowledge Criticism.

What are the 5 skills for conflict resolution? ›

5 important conflict resolution skills
  • Active listening. The first step in resolving a problem is taking the time to listen to what the other party has to say. ...
  • Communication. Communication is key in every relationship, whether it be professional or personal. ...
  • Don't place blame. ...
  • Remaining calm. ...
  • Collaboration.

How do you resolve conflict without apologizing? ›

  1. Understand And Realign Expectations. ...
  2. Use Appreciative Inquiry. ...
  3. Know Your Values And Own What You Should. ...
  4. Become Part Of The Solution. ...
  5. Dissent Respectfully. ...
  6. Understand Needs And Triggers. ...
  7. Say Thank You Instead.
May 6, 2019

When you are trying to solve a conflict, what should you do instead of placing blame on someone else? ›

Here's what to do instead:
  1. Think about what you want from this relationship. ...
  2. Start with yourself. ...
  3. Recognise how you feel. ...
  4. Don't turn it into a competition. ...
  5. Explain why it is important to you to resolve this and say how. ...
  6. Don't judge.
Aug 13, 2019

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